How do I Measure ROI for Language Training?

meaure ROI for language training

How do I Measure ROI for Language Training?

Do you have a language training budget but are not sure how to justify it? Are you trying to get approval for language training but do not have the numbers to back up the request? Have you seen language training bring benefits but have no tangible evidence to support your findings?

Historically, measuring the ROI of language training has been a very grey area. For this reason Cactus has developed a user-friendly tool that allows companies, managers and delegates to assess and measure the returns they receive from their financial and time investment in language training. The results collated from the HR ROI Tool can be used to;

✅ Monitor delegate performance and participation
✅ Chart delegate improvement and progress
✅ Evaluate direct return on investment
✅ Justify budget increases and expenditure

How Does It Work?

The Cactus HR ROI Tool divides assessment into two separate areas;

✅ Linguistic assessment
✅ KPI assessment

The linguistic assessment is based around ‘Can do statements’ in line with the CEFR (Common European Framework) and chosen according to the practical application of skills in the work place and the target language level. Cactus Language Training will evaluate the level test, needs analysis and feedback from the consultation to produce a set of statements which will form the core basis for progression and achievement. For this stage the teacher and the delegate will assess the progress of the delegate which is bench marked against the level-specific ‘Can do statements’.

For the KPI assessment the company (HR/L&D manager/coordinator) and the line manager of the delegate will confirm the key areas of improvement they wish to see from the language training. This is expressed in specific goals, outcomes and percentages. At the end of a block of hours the manager then evaluates the targets set against the actuals to show the tangible improvements made in the key areas that impact efficiency, revenue and profitability.

Can I Test it Out?

To receive a demonstration of this tool or to trial it for free simply call us or email us with any questions you may have. Cactus also offers a free no obligation language consultation for corporations and individuals.


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Cactus language offers the following types of language courses:

Evening language courses: 19 different languages in 15 UK locations
Language holidays: worldwide immersion courses in the country of the language
Private tuition: tailor-made and corporate language training solutions throughout the world
TEFL: teacher training courses for both English and other languages all over the world
Online courses: for teacher training, English and French

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