Affiliations
Membership of ATOL and Total Payment Protection (TOPP) ensures that all our clients are fully-bonded when they take a language holiday with us. This is a legal requirement under the 1992 Package Travel regulations. Please take precautions if considering any other language holiday provider.
ATOL
Cactus is a member of ATOL (Air Travel Organisers’ Licensing), under the CAA (Civil Aviation Authority). ATOL provides our clients with total financial protection for flights and air holidays booked through us. Our registered ATOL number is 9314.
TOPP
Total Payment Protection (TOPP) Policy Cover:
In compliance with the UK Package Travel, Package Holidays and Package Tours Regulations 1992 and the Civil Aviation (Air Travel Organiser’s Licensing) Regulations 1995 an insurance policy has been arranged with Travel & General Insurance Company plc to protect customers’ prepayments paid in respect of package holidays as defined by the Regulations. These include:
* flight inclusive packages commencing & returning to the UK
* the ground handling aspects of packages where the customer is responsible for arranging travel to the destination
offered on this website and to cater, where necessary (and subject to the terms of the insurance policy), for:
* a refund of such prepayments if customers have not yet travelled
* making arrangements to enable the holiday to continue if customers have already travelled or
* repatriation of customers to the UK
in the unlikely event of financial failure. Payments for course only bookings are not protected under this policy.
WYSE Travel Confederation
The World Youth Student & Educational (WYSE) Travel Confederation is a dynamic, professionally-managed non-for-profit organisation, representing the global community of youth travel, student travel and international education specialists. Confederation members cover a network of 5,000 locations in 118 countries.
ALTO
The Association of Language Travel Organisations is the world’s only global trade association for bonafide buyers and sellers of language travel programmes.
FCO Know Before You Go
Cactus have teamed up with the Foreign & Commonwealth Office ‘Know Before You Go’ campaign, which aims to increase awareness about travel and encourage travellers to prepare better before going overseas. It provides both generic (Know Before You Go) and country-specific travel information, with notices for over 200 countries based on the most accurate and up-to-date information available.
Sussex Enterprise
Cactus Language is a member of the Sussex Enterprise, an organisation that helps to promote business in the local area. For more information take a look at their website.
IALC
The International Association of Language Centre was founded in 1983 to accredit and represent private, independent language schools teaching the official language(s) of their country.
The IALC Quality Scheme and Code of Ethics ensure that all IALC schools provide high quality language services.
IALC language schools are represented worldwide by professional study abroad agents.
