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Case Study - Ongoing Spanish in Brighton

Language Required:

Spanish

Location:

Brighton

Client:

International HIV/AIDS charity responsible for distributing funds worldwide to local charities in areas affected by the virus.

Requirement:

To improve the Spanish on an ongoing basis of UK-based fund managers to be able to better communicate with recipients of charity funds/local project managers on the ground in Latin America (Spanish-speaking). The clients use e-mail, telephone and fax to communicate regularly, as well as face-to-face communication during frequent visits. The training is for a number of colleagues with different levels, different weekly timetables and regular travel for work.

Solution:

Initial level test to determine suitable groups (where this was convenient with participants' timetables) and an assessment of available times for each participant. Groups were proposed for those with similar levels (with individual training for those participants with drastically different levels, or for those with erratic timetables) and these were confirmed by the participants. Since then, one or two 90-minute sessions per week have been provided to all participants. Where participants travel, the groups were rescheduled (in the event of all participants being away) or self-study materials were provided to those participants missing the class. All training and course materials have been arranged by Cactus.

Training Provided By:

Brighton - Gema (qualified native Spanish trainer), with course structure/materials planned by Cactus.

Client Feedback:

"We have a very hectic schedule here. The teachers have proven to be flexible and understanding and still manage to provide excellent language training for the needs of our employees.” (Erika Dix)