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Jobs at Cactus Language Training

Cactus is a dynamic, fast-growing international language training agency and language course provider. Our Head Office is located in the heart of Brighton, in beautiful offices and with a multilingual international staff. Since October 2007 we also have a US office based in Manhattan, New York. As such we seek competent and skilled people to join our team, and vacancies at present include the following:

:: Client Liaison / Course Administrator
:: Operations Assistant
:: Internships

 

 

 

 

 

Client Liaison / Course Administrator

You will be working on the foreign language evening courses we currently organise across the UK. We organise courses in 30 centres across the UK in over 20 languages (www.languagecoursesuk.co.uk). We currently have over 2,000 students on our courses.

Key responsibilities:

• Advising clients on language courses
• Processing internet & phone bookings
• Liaising with partner schools & bookshops/publishers
• Helping to administrate language courses across the UK & worldwide
• Web & offline marketing duties

Qualifications/experience:

• Considerable customer service experience
• Supplier-side account management experience
• A Level/equivalent or above
• Computer (Word, Excel, Outlook) & web literate

Qualities:

• Energy & enthusiasm
• Strong admin & time-management skills
• Excellent spoken & written English
• A speaker of more than one language and an interest in language learning

You will be based at our Head Office in Brighton.

Salary: £16-£17K + benefits

Please send your CV and letter of application to: chris.moore@cactuslanguage.com.

Application deadline: May 9th 2008.

 

Operations Assistant

Working within Cactus Language Training (www.cactuslanguagetraining.com and www.languagecoursesuk.co.uk), this role will involve organization of both our group evening courses and tailor-made language courses worldwide. There will be a strong logistical focus. You will report directly to the Operations Manager.

Key responsibilities:

• Helping to administrate language courses across the UK & worldwide
• Liaising with teachers and clients by phone and email
• Monitoring courses and supporting teachers

Qualifications/experience:

• Considerable customer service experience
• A Level/equivalent or above
• Computer (Word, Excel, Outlook) & web literate

Qualities:

• Energy & enthusiasm
• Strong admin & time-management skills
• Excellent spoken & written English
• A speaker of more than one language and an interest in language learning

You will be based in our Head Office in Brighton.

Salary: £16-17K + benefits

Please send your CV and letter of application to: chris.moore@cactuslanguage.com.

Application deadline May 9th 2008.

 

Intern Positions - Available from 2 - 12 Months

Interns constitute a lively and cosmopolitan part of life at Cactus (please see Work Experience/Internship notes below). We currently have the following intern positions available now from 1 to 12 months:

Finance Department - Work Experience

A support role within the Cactus Finance Department: This is an exciting role giving the candidate an incite into how a finance department operates. You will be trained in various areas such as banking, foreign currency purchasing, sales margin reporting, and debtor analysis. Your experience will culminate with an understanding of the broader financial picture of a business.

Cactus Language Support

A support role within the busy Cactus Language Sales Team: The support role would include answering the telephone for our department and directing calls to other members of staff. We therefore require a near native level of English. Duties will also include using our in-house admin system to process orders and payments and to assist in responding to some basic customer enquiries. Daily tasks will also involve gathering data from schools, updating the website with valuable information, collecting stats and helping out in other departments or projects where needed.

Cactus Language Training Support

A support role within the busy Cactus Language Training Sales Team: The support role would include emailing clients for feedback and responding to their emails, collating feedback for the websites; collating statistics from feedback forms; sending confirmation emails to FLUK clients, printing & binding books; burning CDs; sending course materials to clients / teachers; helping to source teachers & other bits and bobs as required. You will need to have a near native level of English, good attention to detail, good written English, be proficient in excel, intelligent & amiable.

Cactus Language TEFL Support

A support role within the busy Cactus Tefl Sales Team:The support role would include logging download information on a spreadsheet and creating a report and graphs at the end of each month, emailing clients who have downloaded TEFL course application forms but not yet submitted them, phoning and emailing schools to check course spaces, faxing applications, calling schools to confirm which clients have started courses, and amending the status on the backend, Contacting schools for their 2007 dates & contacting potential applicants, Contacting schools to find out which of Taster Day clients went on to book courses. You will need to have a near native level of English

If you are ready for any of these exciting roles, please e-mail your CV & covering letter to Richard Bradford: richard.bradford@cactuslanguage.com

Work Experience/Internship Notes:

We sometimes offer general office positions for foreign students (non-native English speakers). You may be involved in many or all areas of the business, depending on your experience. You must speak and write excellent English (Upper Intermediate or above) and be ready to work for a minimum of 2 months. If you are from outside the EU, you may be required to combine this internship with a paid English course.

Please note that interns working for less than 3 months will not be paid. For those working for longer than 3 months, you will be paid £200 per calendar month.
However you will need to be able to cover your own accommodation and expenses. If we are unable to place you in our company, we may find you an alternative internship in another British company.