Tailored Spanish language training is just the ticket for London’s bus station controllers
Regional Language Network - 20 Feb 2009
This case study looks at how Transport for London is teaching its London bus station controllers Spanish in response to the increasing numbers of tourists, especially Spanish speakers. The case study can be viewed on the Regional Language Network website - http://www.rln-london.com/pdf/casestudies/LondonBusesCase.pdf