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Hotels, Restaurants & Leisure

The popularity of the UK as a major tourism destination ensures that the Hotel, Restaurant and Travel industry is both thriving and always kept busy. The need for continued high levels of customer service and the diverse mix of nationalities of those working in the industry, ensures that language & cultural training is always high on the agenda for companies, both large and small.

Cactus has provided a wide range of language training in the Hotels, Restaurants & Leisure sector. Past clients have included: English training for the Royal Hotel in London; French training for Yum Restaurants International in London, and Equity Travel in Brighton, and Portuguese for Island Cruises in Brighton.

:: How It Works
:: Course Content
:: Specialist Courses Available In This Sector
:: Contact Us

How It Works

Our qualified, native speaker language trainers are based nationwide throughout the UK and abroad. The training can take place either at your workplace, at your home, or in one of our training rooms which are available throughout the UK and overseas. It can take place at anytime of the day to suit your own needs.

Once you've spoken to one of our training coordinators we will prepare you a course proposal/booking form, containing a sample programme and quote. Once you return this to us we will be able to put together your training programme, agree dates, frequencies and locations, brief the trainer(s) and confirm everything back to you.

Course Content

As everybody's needs are different we will build a programme that is unique to you. This doesn't cost any more - it's the service we offer to everyone. This means that we will want to spend time finding out more about your projects, your job, your language ambitions, and build up a list of topic areas, or skills, for you to work through. If training is going to take place in groups, we'll aim to ask everyone to contribute ideas as to what they'd like to do.

The advantage of this approach is that you, and/or your colleagues following the course, are totally involved in the course design and therefore remain motivated throughout.

Of course, if you don't know what you'd like to work on, we can make suggestions to you of what may be relevant. At lower levels of language ability, it's often useful to spend time running through the basic language first but, even here, we're able to 'flavour' the lessons with the themes and vocabulary, and the situations and scenarios, that you're likely to need.

Specialist Courses Available In This Sector

Please click on the links below for detailed information and prices for our specialist courses:

• Survival English Group course for the Hotel, Restaurant & Leisure industry (Front of house/Food & Beverage)
  
  
• Survival English Group course for the Hotel, Restaurant & Leisure industry (Back of house/Food & Beverage)
  
  
• Cultural Awareness Group course for the Hotel, Restaurant & Leisure industry
  
  
• Management Masterclasses
  

Contact Us

If you are short of time, simply call us on 0845 130 4775 (option 2) and we'll guide you effortlessly through the whole process. For further information you can also contact Germaine Broadbent, Head of Cactus Language Training, at: germaine@cactuslanguagetraining.com.