Japanese Case Study: Cactus was approached by energy giant EDF Trading to develop a linguistic and cultural training programme for employees relocating to Japan, alongside multi-lingual training for its European traders.
EDF Trading (EDFT) is a major broker in energy trading and has been active in the international wholesale markets since 1999. The company buys and sells electricity, emissions, gas, coal, freight, biomass and oil.
By conducting a detailed needs analysis of EDFT’s language skills, Cactus was able to devise tailor-made solutions to tackle the company’s broad training needs. For the employees moving to Nagoya, Cactus developed a special course to help them adapt to relocation and their new social surroundings. The focus was placed on learning conversational techniques and general business etiquette to smooth working relationships.
For its traders, Cactus designed one-to-one language training sessions in German, Russian, French, English and Spanish to help them conduct deals confidently with their European counterparts. Vocabulary was specifically tailored in each language to real-life trading situations, enabling employees to get to grips with speaking and being easily understood. Lessons all took place in EDFT’s London offices.
“Cactus has provided inspiring and enjoyable business language training which has had dramatic benefits. We have been able to develop major new contracts with Japanese energy companies and continue to build valuable relationships. Our traders are also confident that they can communicate in a number of languages. It’s proved to be invaluable.”
Rebecca French, Head of HR at EDFT
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